

This Privacy Policy describes how Polosoft Technologies LLC and its affiliates (collectively, “Polosoft Technologies”, “Company”, “our”, “we”, or “us”) collects, uses and discloses information, and what choices you have with respect to your information. This Privacy Policy applies to Polosoft’s audit tool (“POLODAAI”), Polosoft’s automated web accessibility solution (“POLODAAI”), the Polosoft Technologies website available at https://www.polosoftech.com/ ( “Website”), and any other communication between an individual (“you” or “User(s)”) and the Company with regards to the access or use of the POLODA AI and/or the Website (collectively, POLODA AI, any of Polosoft’s Solution and the Website, “Services”).
This Privacy Policy is incorporated by reference to Polosoft’s Terms of Service or any other separate agreement that you have executed with POLODA that governs your access and use of the Services (“Terms”). Capitalized terms that are not defined herein, shall have the meaning ascribed to them in the Terms.
The term “Personal Information” as used in this Privacy Policy means information that relates to an identified or identifiable individual.
Please read this Privacy Policy carefully and make sure that you fully understand and agree with it. If you do not agree to the provisions of this privacy policy, do not access or use the Services, the Website, or any other content, service, or software that we provide or make available.
You are not legally required to provide us with any Personal Information, but please keep in mind that without it we may not be able to provide you with the full range of Services or with the best user experience when using the Services.
We collect various types of information, including Personal Information, when a Licensee/Partner/Reseller (each a “Customer”) including individuals acting on their behalf, or an individual that visits the Website or accesses and uses certain Services as specifically set forth in this Privacy Policy.
We may contact you, via email or phone about changes to the Services, updates to your account, billing issues, and important notices related to the Services, such as security notices or notices regarding your account with us. You may not opt-out of these communications. In addition, we may from time to time send you newsletters, updates on new features, offerings, events, special opportunities, and other marketing or promotional emails. You may opt-out of receiving these emails by clicking on the unsubscribe link, which is part of the emails you receive, or by sending us an email to email requesting to no longer receive such communications.
We use the information that we collect in accordance with the Terms; your instructions; or for complying with applicable law; and based on our legitimate interests in maintaining and improving our Services and offerings, understanding how the Services are used, optimizing our marketing, customer service, and support operations, and protecting and securing our Users, ourselves and members of the general public.
If you reside or are using the Services in a jurisdiction governed by privacy laws which determine that "consent" is the only legal basis for the processing of Personal Information (in general, or specifically with respect to the types of Personal Information you choose to share via the Services) your acceptance of the Terms and of this Privacy Policy will be deemed as your consent to the processing of your Personal Information for all purposes detailed in this Privacy Policy. If you wish to withdraw such consent, please contact us at email
For the avoidance of doubt, we may share Personal Information in additional manners, pursuant to your explicit approval, or if we are legally obligated to do so, or if we have successfully rendered such Information non-personal, non-identifiable and anonymous.
We will retain your Personal Information related to your account for as long as your account is active, in accordance with the Terms, to resolve disputes, and comply with applicable law. After you request, by email, to have your account be closed, or if relevant, the Customer’s account, we may retain your Personal Information for up to thirty (30) calendar days to allow us a reasonable time to properly close your account (or, if longer retention of certain data is required under law, we will retain such data for such longer period of time). After such period, we may retain certain Personal Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy, including without limitation, to conduct audits, comply with our legal obligations, resolve disputes, and enforce the Terms. If you do not have an account, we will retain your Personal Information to comply with our legal obligations, resolve disputes, enforce the Terms, all as required or otherwise permitted under applicable law, whichever is shorter. Once this period has expired, we will delete your data. If we use your Personal Information in an aggregated anonymous format, for business purposes, it will not be deleted. You will not be identifiable from this data.
Your Personal Information may be transferred to countries outside of the country where you access and use the Services, that have different data protection laws. For Users in the European Economic Area (EEA), the UK, or Switzerland, this means that their Personal Information may be transferred to countries outside the EEA, the UK, or Switzerland, for example, to the United States. When we transfer your Personal Information, we ensure that there is a lawful basis for the transfer (Such as adequacy decisions or Standard Contractual Clauses as adopted by the European Commission) and that adequate protection for your Personal Information is provided as required by applicable law. If you have any questions about the transfer of your Personal Information to other countries, please email us.
The security of your Personal Information is important to us. We have deployed appropriate security measures to protect the Personal Information we collect from misuse, damage, or unauthorized access. The measures we use to take into account the applicable industry standards, the available technology, and the Personal Information we collect. However, while we take steps to safeguard your Personal Information, we cannot guarantee complete protection and security for information transmitted over the internet, information that is stored on our servers or that is in our or any third party’s possession.
Individuals have rights concerning their Personal Information. If you wish to exercise your privacy rights under the laws that apply to you (for example, the General Data Protection Regulation (GDPR), the UK General Data Protection Regulation (UK GDPR), or the California Consumer Privacy Act (CCPA)) such as the right to request access to, and rectification or erasure of your Personal Information held with Polosoft Technologies, or to restrict or object to such Personal Information’s processing, to port such Personal Information, the right to equal services and prices, or the right to opt-out of the sale of your Personal Information (each to the extent available to you under the laws which apply to you) – please contact us by email.
Please also note that some of your Personal Information may be processed by other parties acting as ‘data controllers’, as detailed in "Controller/Processor roles" below. For any requests to exercise such rights with respect to such parties’ processing activities, please contact the relevant party directly.
When you ask us to exercise any of your rights under this Privacy Policy or applicable law, we may need to ask you to provide us certain credentials to make sure that you are who you claim you are, to avoid disclosure of Personal Information relating to other individuals, and to ask you to provide further information to better understand the nature and scope of information that you wish to access or have deleted, etc. Such additional information will be then retained by us for legal purposes (e.g., as proof of the identity of the person submitting the request), in accordance with "How Long we Retain your Information" above. We may redact from the information which we will make available to you, any personal information related to others.
We aim to respond to your request pursuant to this "Your Rights" within a reasonable time following receipt of the request but no later than as required under applicable law.
We may modify this Privacy Policy at any time, at our discretion, to maintain compliance with applicable laws, rules, and regulations as well as when we update the Services, and our business evolves. Modifications are effective when they are posted on the Website, and we encourage you to review this Privacy Policy periodically to stay informed. The date on which this Privacy Policy was last revised is identified at the top of the page. We will provide a 10-days' prior notice if any substantial changes are involved, via any of the communication means available to us, or on the Services. After this notice period, all amendments shall be deemed accepted by you. If you do not agree to these changes, you should terminate your engagement with us.
While the Services may contain links to other websites or services, we are not responsible for their privacy practices and encourage you to pay attention and to read the privacy policies of each and every website and service you visit. This Privacy Policy applies only to the Services.
Please note that we do not allow the use of the Services or the Website to anyone younger than the age of 18 years. If we learn that anyone younger than 18 has unlawfully provided us with Personal Information, we will take steps to delete such information.
If you have any questions or concerns about this Privacy Policy, please contact us via email at email.
If you are subject to the GDPR and not satisfied with our response or you believe that we are not processing your Personal Information in accordance with applicable law, you have the right to lodge a complaint with your local Data Protection Authority. You can find the contact information for your local Data Protection Authority here: https://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm/
Under the GDPR and the UK GDPR, there is a distinction between the “controller” and the “processor” of personal data (as defined under these laws). In general: (a) we act as an independent data controller with respect to Customer account data, and the applicable Customer acts as a data controller with respect to its account data, (b) we act as a data controller with respect to personal data of the Website visitors, and (c) we act as a data processor with respect to Customer user data, and the applicable Customer acts as a data controller with respect to its user data. Please note that where we act as data processors with respect to your personal data, you must contact the relevant Customer who acts as the data controller with respect to your personal data, to exercise your rights.