You are not legally required to provide us with any Personal Information, but please keep in mind that without it we may not be able to provide you with the full range of Services or with the best user experience when using the Services.
We may contact you, via email or phone about changes to the Services, updates to your account, billing issues, and important notices related to the Services, such as security notices or notices regarding your account with us. You may not opt-out of these communications. In addition, we may from time to time send you newsletters, updates on new features, offerings, events, special opportunities, and other marketing or promotional emails. You may opt-out of receiving these emails by clicking on the unsubscribe link, which is part of the emails you receive, or by sending us an email to email requesting to no longer receive such communications.
We use the information that we collect in accordance with the Terms; your instructions; or for complying with applicable law; and based on our legitimate interests in maintaining and improving our Services and offerings, understanding how the Services are used, optimizing our marketing, customer service, and support operations, and protecting and securing our Users, ourselves and members of the general public.
For the avoidance of doubt, we may share Personal Information in additional manners, pursuant to your explicit approval, or if we are legally obligated to do so, or if we have successfully rendered such Information non-personal, non-identifiable and anonymous.
Your Personal Information may be transferred to countries outside of the country where you access and use the Services, that have different data protection laws. For Users in the European Economic Area (EEA), the UK, or Switzerland, this means that their Personal Information may be transferred to countries outside the EEA, the UK, or Switzerland, for example, to the United States. When we transfer your Personal Information, we ensure that there is a lawful basis for the transfer (Such as adequacy decisions or Standard Contractual Clauses as adopted by the European Commission) and that adequate protection for your Personal Information is provided as required by applicable law. If you have any questions about the transfer of your Personal Information to other countries, please email us.
The security of your Personal Information is important to us. We have deployed appropriate security measures to protect the Personal Information we collect from misuse, damage, or unauthorized access. The measures we use to take into account the applicable industry standards, the available technology, and the Personal Information we collect. However, while we take steps to safeguard your Personal Information, we cannot guarantee complete protection and security for information transmitted over the internet, information that is stored on our servers or that is in our or any third party’s possession.
Individuals have rights concerning their Personal Information. If you wish to exercise your privacy rights under the laws that apply to you (for example, the General Data Protection Regulation (GDPR), the UK General Data Protection Regulation (UK GDPR), or the California Consumer Privacy Act (CCPA)) such as the right to request access to, and rectification or erasure of your Personal Information held with Polosoft Technologies, or to restrict or object to such Personal Information’s processing, to port such Personal Information, the right to equal services and prices, or the right to opt-out of the sale of your Personal Information (each to the extent available to you under the laws which apply to you) – please contact us by email.
Please also note that some of your Personal Information may be processed by other parties acting as ‘data controllers’, as detailed in "Controller/Processor roles" below. For any requests to exercise such rights with respect to such parties’ processing activities, please contact the relevant party directly.
We aim to respond to your request pursuant to this "Your Rights" within a reasonable time following receipt of the request but no later than as required under applicable law.
Please note that we do not allow the use of the Services or the Website to anyone younger than the age of 18 years. If we learn that anyone younger than 18 has unlawfully provided us with Personal Information, we will take steps to delete such information.
If you are subject to the GDPR and not satisfied with our response or you believe that we are not processing your Personal Information in accordance with applicable law, you have the right to lodge a complaint with your local Data Protection Authority. You can find the contact information for your local Data Protection Authority here: https://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm/
Under the GDPR and the UK GDPR, there is a distinction between the “controller” and the “processor” of personal data (as defined under these laws). In general: (a) we act as an independent data controller with respect to Customer account data, and the applicable Customer acts as a data controller with respect to its account data, (b) we act as a data controller with respect to personal data of the Website visitors, and (c) we act as a data processor with respect to Customer user data, and the applicable Customer acts as a data controller with respect to its user data. Please note that where we act as data processors with respect to your personal data, you must contact the relevant Customer who acts as the data controller with respect to your personal data, to exercise your rights.